What can we help with?

Use the same sign-in method and email address you used to create your account. If you are still stuck, choose Account access above and tell us where you get stopped. Never send a password or sign-in code.

In the app, open Settings → Export data. A full archive requires email verification. If you cannot access the app, choose Data & privacy above to send a request; we may need to verify account ownership.

Yes. You can switch between Cycle, Trying and Pregnancy and keep your existing history.

No. Deleting the app does not delete your cloud account. To request account deletion, open Settings → Privacy & account. If you cannot sign in, choose Data & privacy above. A request may require ownership verification; submitting this form does not itself delete your records.

Use the report and block controls on community content in the app. If a safety control is not working, choose Contact us above and describe the issue without including someone else’s private information.